EXAMPLE REFERENCES OF BEL 311

REFERENCES

Van Zijil, C. (1991). Sharpening up social skills. Credit Management, 22-23. Retrieved on 17 July, 2013 from htttp://search.proquest.com.ezacess.library.uitm.edu.my/docview/228345720

Norman, M. (2 July, 2013). Employer must be able to get the best from every employee. The Star Online, p.5. Retrieved on 17 July, 2013 from http://www.thestar.com.my/Business/Business-News/2013/07/02/Yay-to-employee-engagement-Employes-must-be-able-to-get-the-best-from-every-employee-while-they-are.aspx.

Psychological Associates Incorporation (2004). Leadership through people skills. New York, United States of America: Queber World.

Rees, C. (1999). Team working and service quality. The limits of employee involvement. Personal Review, 28(5), 455-473. Retrieved on 17 July, 2013 from htttp://search.proquest.com .ezacess.library.uitm.edu.my/docview/214810578.

Rosen, C. (2004). Use employee ownership to motivate people and gain revenue. Non Profit World, 22, 27-29. Retrieved on 17 July, 2013 from htttp://search.proquest.com. ezacess. library.uitm.edu.my/docview/22132833

Skotnicki, T. (June, 2013). The Power of Watt. Management Today, 12-15

EXAMPLE FINAL TERM PAPER BEL 311

        Do you know how to enhance job performance among workers? Now life, companies concern about the difficulty performance to win the aim cognitive content. Job performance is a private output in terms of calibre and quantity potential from every employee in a particular responsibility. Being performance most of the time is determined by motivation and the will and ability to do the problem. It is also a way for managers to decide job performance and productivity of an employee. In an organisation, job performance is very crucial because it compel employee to believe the job requirement, likely scope, describe responsibilities, psychological feature and skills of the job. Besides that, it assists to alleviate communication between managers and employees regarding job related activities. Worker should know the structure to improve job performance in their works to achieve objective or goals. They are many ways to improve job performance among employees including sharpening communication skills, forming network connection and increasing employee’s motivation.

The first way to improve job performance among employees is by sharpening communication skills.  One of the ways to sharpen communication skills is by forming friendly situation among employees and manager (Norman, 2013).  The manager must make the employees feel that their rights and opinions were treated equally (Norman, 2013).  Besides that, open and on-going communication between managers and employees can help to keep professionalism objectives clear, project focused and potential workplace conflicts from getting out of hand, when expectations and issues are regularly discussed by managers and employees in both formal and informal ways, all employees will have a better understanding of the status of the work relationship.  Managers also should also listen to employee’s problem and solve it in proper ways (Van Zijil, 1999). 

Way to sharpen communication skills is also by guiding the employees on how to communicate effectively (Psychological Associates Incorporation, 2004).  The employees must use a proper body language and intelligible manner (Van Zijil, 1999).  For an example, a proper body language is by making an eye contact.  The employee must do an eye contact when talking to others to create a better connection and see if the employees are listening.  The last way to communicate effectively is by creating a two-way communication between the listener and a speaker.  The employees and manager can communicate more effectively by listening more effectively.  When the message is clear, it will help the listener to understand the message from the speaker. 

Secondly, forming a good network connection is another way to improve performance among employees. It is because network connection is essential element in making the process run smoothly. In other means it gives opportunity to workers to do task clearly and understanding their works better (Norman, 2013). Plus, it can build trust between employees and manager on tasks given whereby there are spiritual elements inside them to perform task given with full responsibility and face any situation in their workplace (Norman, 2013). Besides that, cooperation that ameliorate in organizing can help production to colligate strengths and weaknesses among employees It also helps manager to identify employees that perform effective and efficiently (Rees, 1999). Furthermore, a strong network connection and teamwork can fully utilize employees’ ability to perform in good condition (Rees, 1999).  This also help manager to identify lazy and hardworking worker, worker that can be promoted to higher position and worker must give training to enhance their performance in the future.  If workers and manager have good teamwork, they can be tolerant to perform in tough situation (Rees, 1999).  It also helps to build sense of togetherness between employees and managers (Psychological Associates Incorporation, 2004).                                                                                           

It also can give great impact on employees’ performances because they felt that they are treated equally in a good ways. It also can build high and competitive elements among the employees. This element is the key change to an increased focus on efficiency and productivity (Skotnicki, 2013). Good and high cooperation between employees and manager can help them to delegate important tasks to all employees in an organisation based on their abilities and specialities to enhance great performance from them (Van Zijil, 1999).

Thirdly, increase employees’ motivation is the final way to enhance performance among employees. Motivation can be in terms of promotion, rewards and appraisal. Motivation is a good way to increase effective and efficiency in organisation because it is cheap and easy to do it (Skotnicki, 2013). It is very important booster to increase employees’ performance which means the motivation can keep employees too consistent and focused on production without any reasons to be lazy and not perform well in organisation (Psychological Associates Incorporation, 2004). It also can help employee to build their willingness instead of forcefully work in an organisation. There are numerous ways to give motivation to employee such as promotion, bonus and appraisal. Every employee has different goals in an organisation instead of the company’s goal (Rosen, 2004). Plus, most workers in an organisation have intention to gain bonus at the end of the year. Besides that, some workers would search for reviewing from the manager for a higher position in an organisation and promotion. This is because employees really interested to challenge themselves to face new situation in an organisation (Rosen, 2004).

 In end, job performance among worker can be increase by employee’s motivation, forming network connection and sharpening communication acquisition. Boosting worker performances is simple but provides shipway for the worker to know they are important. If these technic done with care and understanding can show employees see how their expected amount fit within the larger representation of their organization. It also can help the organisation to achieve the objectives, preventing from miscommunication and misguidance. Therefore, job carrying into action among employees is very significant because it can land notion to an organisation. If it is not taken action it can bring bad effect to the companies such as profits amount of money and loss of have.

EXAMPLE OUTLINE BEL 311

           I.      Introduction

There are many ways to improve leadership skills that can be practiced among employees include increasing one’s motivation, forming network connection and sharpening communication skills. (Thesis statement)

          II.      Increasing one’s motivation

1. Motivation provide employee to perform productively. (McGraw- Hills, 2004)                     
2. Motivation can be in term of satisfy employee needs or provide certain rewards to them. (McGraw- Hills, 2004)  

       III.      Forming network connection

  

1. Meet people and make new friends are ways to increase your network connection also there’s always the likelihood that you can help someone or vice versa. (David Burkus, 2013)
2. Enhance ability to unite and lead a disintegrated society of different sects and religious belief. (The Star Online, 2013)

       IV.      Sharpening communication skills

A.       Enhance individual use various tactics and startegies, verbal and non-verbal,          

to modify the behavior of others is what influence in social situations                      (Lyons And Paul, 2007)

B.        Teach employees to understand how to communicate and steps to stop doing does things that create communication barriers.  (McGraw-Hills, 2004)

          V.      Conclusion

Obviously, increasing one’s motivation, forming network connection and sharpening communication skills are ways to enhance leadership skill among employees.

EXAMPLE DRAFT BEL 311

Do you know how to enhance job performance among employees? Nowdays, most of the companies concern about the job performance to achieve the objective goal.  Job performance is an individual output in terms of quality and quantity expected from every employee in a particular job.  Individual performance most of the time is determined by motivation and the will and ability to do the job.  It is also a way for manager to measure job performance and productivity of an employee.  In an organisation, job performance is very important because it requires employee to understand the job requirement, expected scope, key responsibilities, knowledge and skills of the job.  Besides that, it helps to facilitate communication between manager and employees regarding job related activities.  Employees should know the ways to improve job performance in their works to achieve objective or goals.  They are many ways to improve job performance among employees including sharpening communication skills, forming network connection and increasing employee’s motivation.

The first way to improve job performance among employees is by sharpening communication skills.  One of the ways to sharpen communication skills is by forming friendly situation among employees and manager (Melissa Norman, 2013).  The manager must make the employees feel that their rights and opinions were treating equally (Melissa Norman, 2013).  Besides that, open and on-going communication between manager and employees can help to keep professionalism objectives clear, project focused and potential workplace conflicts from getting out of hand, when expectations and issues are regularly discussed by manager and employees in both formal and informal ways, all employees members will have a better understanding of the status of the work relationship.  Manager also should also listen to employee’s problem and solve it in proper ways (Van Zijil, 1999).

 Furthermore, ways to sharpen communication skills is by guiding the employees on how to communicate effectively (Psychological Associates Incorporation, 2004).  The employees must use a proper body language and intelligible manner (Van Zijil, 1999).  For an example, a proper body language is by making an eye contact.  The employee must give an eye contact when talking to others to create a better connection and see if the employees are listening.  The last way to communicate effectively is by creating a two-way communication between listener and a speaker.  The employees and manager can communicate more effectively by listening more effectively.  By making the message more understanding, it will help the listener to understand the message from the speaker. 

Secondly, forming a good network connection is another way to improve performance among employees. It is because network connection is essential element in making the process generate smoothly. In other means it gives opportunity to workers to do task clearly and understanding their works better (Melissa Norman, 2013). Plus, it can build trust between employees and manager on tasks given whereby there are spiritual elements inside them to perform task given with full responsibility and face any situation in their workplace (Melissa Norman, 2013). Besides that, teamwork that builds in an organising can help production to identify strengths and weaknesses among employees. It also helps manager to identify employees that perform effective and efficiently (Rees, 1999). Furthermore, a strong network connection and teamwork can maximize and fully utilize employees’ ability to perform in good condition (Rees, 1999).  This also help manager to identify lazy and hardworking worker, worker that can be promoted to higher position and worker must give training to enhance their performance in the future.  If workers and manager have good teamwork, they can be tolerant to perform in tough situation (Rees, 1999).  It also helps to build sense of togetherness between employees and manager (Psychological Associates Incorporation, 2004). It also can get great impact on employees’ performances because they felt treated equally and good ways. It also can build high and competitive elements among employees.

This element is the key change to an increased focus on efficiency and productivity (Skotnicki, 2013). Good and high cooperation between employees and manager can help them to delegate important tasks to all employees in an organisation based on their abilities and specialities to enhance great performance from them (Van Zijil, 1999).

Thirdly, increase employees’ motivation is final way to enhance performance among employees. Motivation can be in terms of promotion, rewards and appraisal. Motivation is a good way to increase effective and efficiency in organization because it cheap and easy to do it (Skotnicki, 2013). It is very important injection to increase employees’ performance which means the motivation can keep employees too consistent and focus on production without any reasons to be lazy and not perform well in organisation (Psychological Associates Incorporation, 2004). It also can help employees to build their willingness instead of forcefully work in an organisation. There are numerous ways to give motivation to employees were promotion, bonus and appraisal. Every employee has different goals in an organisation instead of the company’s goal (Rosen, 2004). Plus, most workers in an organisation has intention to gain bonus that been given at the end of the year. Besides that, some workers would search for appraising from the manager or higher position in an organisation and promotion from their position to a higher position in organization with high responsibility. This is because employees really interested to challenge themselves to face new situation in an organisation (Rosen, 2004).

In conclusion, job performance among employees can be increase by employee’s motivation, forming network communication and improve sharpening communication skill.  This is because it could help the organisation to achieve the objectives, preventing from miscommunication and misguidance.  Therefore, job performance among employees is very important because it can bring effect to an organisation if it is not taken action.  If it is not taken action it can bring bad effect to the companies such as profit loss and increase in turnover of labour.